Our Advice Service offers confidential, high-quality guidance on a wide range of everyday issues. The service helps individuals and families navigate complex systems and access the support they are entitled to.
We understand that financial worries, housing issues, or health concerns can be overwhelming. Our friendly team provides practical advice in a respectful, judgment-free environment.
Hinda – General Advice Worker
Hinda supports residents with:
- DWP benefits and Universal Credit claims
- Council Tax and housing queries
- Pension schemes and retirement planning
- Hospital access and healthcare-related matters
- General welfare and local services
Habib – Targeted advice (Citizens Advice Secondment)
Habib, seconded from Citizens Advice, provides tailored support for people facing long-term or complex issues, including:
- Debt management (rent arrears, Council Tax arrears, budgeting)
- Access to hardship funds and repayment plans
- Negotiation with creditors and financial institutions
Khalid – Debt Management Specialist (Citizens Advice Secondment)
Khalid offers one-to-one financial counselling for people experiencing serious debt or financial instability.
He helps service users create sustainable repayment plans, understand their legal rights, and make informed decisions to regain control of their finances.
This vital service empowers people to improve financial literacy, reduce stress, and achieve greater independence.
Other upcoming events
SEND Workshop
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Diaspora Multi Media Hub (DMH) Filming School
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